Coronavirus - Following Government Guidance

Guidance

Closing certain businesses and venues

Updated 9 April 2020

How can we adhere to Guidance?

If you proceed to book an engineer appointment we'll politely ask you if:

  1. You or anyone in your home has been diagnosed with COVID-19?

  2. You or anyone one at home or your place of work, has any of the symptoms of COVID-19?

  3. You or anyone at home or place of work is in the "At Risk" category of people who have been advised to Self Isolate in line with Government Guidelines?

  4. You or anyone at home is in Self Isolation?

 Please note if you have answered; YES to a question above we respectfully must exercise the right to refuse service to ensure our business adheres to Government Guidelines and minimise the spread of Coronavirus.

 

  If you answered NO to all question above and have an appointment booked. Our engineer will also call and ask you on the day of your appointment; asking the same set of questions in case anything has changed since you booked.

 

 An Engineer will cancel the appointment if they themselves are able to answer YES to any of the questions above.

 

 On arrival Engineers we take all reasonable precautions as advised by public health England. We respectfully ask our customers to adhere to the same guidance on arrival and for the full duration of works:

  • On arrival allowing entry to the property keeping to social distancing rules of 2 meters at all times

  • Reminding customers not to shake hands

  • Engineers will refuse to take refreshments or use the possessions of the property if offered

  • Engineers will wash hands regularly and clean surfaces in line with government guidance

  • Wear single use gloves as required for works

Speak to us today about any Worcester-Bosch Boiler..

"I rent out a property in Braintree and urgently needed a plumber to repair an immersion heater in a hot water cylinder. I contacted an agent in Braintree who recommended 3 plumbers in the area. The first plumber that attended tried to rip me off by saying that in order to change a £35 part I had to replace the entire cylinder & that this would set me back approx £500! I then called D&J Plumbing & spoke to a very helpful young gentleman called Daniel. I explained that I needed the immersion heater replaced. Daniel attended, diagnosed the fault, ordered the part & then fitted the part on the 12th. 

Debra John-Pierre

 

12th April 2019

We cover Braintree, Witham, Chelmsford, Maldon, Tiptree, Burnham-on-Crouch and Local surrounding nearby areas..

Tel: 01376 310615

How can we help today?

1. Home Survey

Contact us with your inquiry and we can talk you through your options, if you wish you can request one of our engineers visit your home or business for a free survey and provide a fixed price quotation.
With a survey we can listen to your requirements, take some important information and measurements and find the right solution for your property, lifestyle & budget

2. Fixed Price Quotation

We provide details and a date for your install and keep you informed of progress through to completion. We  ensure we protect your property and are fully insured and are Gas Safe and OFTEC registered engineers

3. Installation

We complete every detail of your installation to a high standard and ensure you are satisfied, providing a thorough handover and instruction on use. After installation, we ensure your paperwork and Guarantee's are complete and your covered

4. Handover 

 

01376 310615

11 Hawkins Way

Braintree

Essex

CM7 9TD

Registered Business in England and Wales: No. 08621168.